Food Assistance Outreach with e-Government Applications
Food assistance outreach workers assist clients in applying for governmental nutrition assistance programs utilizing both offline and online application systems. These outreach workers make e-Government applications and services accessible to their client populations, by engaging in extensive human effort on behalf of their clients by negotiating information exchanges between governmental organizations and individual clients, fostering client and government relationships, and non-directly supporting and explaining underlying governmental processes to clients.
Publications
Recent STAR Publications 2016 “Firebird: Predicting Fire Risk and Prioritizing Fire Inspections in Atlanta,” received a Best Student Paper Runner Up (Applied Data Science Track) award at 2016 ACM SIGKDD Conference on Knowledge Discovery and Data Mining Kathryn E. Ringland, Christine T. Wolf, Heather Faucett, Lynn Dombrowski, and Gillian R. Hayes. 2016. “Will I always […]
STAR Paper Wins Honorable Mention Award at CHI 2014!
Congratulations to Amy Voida, Lynn Dombrowski, Gillian Hayes, and Melissa Mazmanian, whose paper “Shared Values/Conflicting Logics: Working Around E-Government Systems” won an Honorable Mention Award at CHI 2014! Abstract: In this paper, we describe results from fieldwork conducted at a social services site where the workers evaluate citizens’ applications for food and medical assistance submitted […]
STAR CHI 2014 Papers
STAR group members will be presenting three papers at CHI this year: Brubaker, J. R., Dombrowski, L., Gilbert, A., Kusumakaulika, N., & Hayes, G. R. (2014). Stewarding a Legacy: Responsibilities and Relationships in the Management of Post-mortem Data. Proceedings of the ACM CHI Conference on Human Factors in Computing Systems 2014. Haimson, O. L., Brubaker, J. R., & […]
Congratulations to Lynn Dombrowski on her Advancement!
Congratulations to Lynn Dombrowski on advancing to Ph.D. candidacy on May 15, 2013. Lynn presented her work the role of intermediaries in enabling access to e-Government services related to the use of government nutrition assistance programs. Lynn’s committee was comprised of Drs. Gillian Hayes, Melissa Mazmanian, Paul Dourish, Geoffrey Bowker, Bill Tomlinson, and Michael Montoya. Congratulations!
Publications Backup
Some Recent STAR Publications For full lists of publications, please consult the CVs and web pages of the individual researchers. 2016 “Firebird: Predicting Fire Risk and Prioritizing Fire Inspections in Atlanta,” received a Best Student Paper Runner Up (Applied Data Science Track) award at 2016 ACM SIGKDD Conference on Knowledge Discovery and Data Mining Kathryn […]