STAR :: Social and Technological Action Research Group

Currently, most hospitals use numeric pagers as a means of medical personnel communication. These numeric pagers require a person to call the pager number, type in a phone number to call back, and then wait for the receiving end to call back. Using these numeric pagers require medical personnel to share landline phones, creating a health risk for medical personnel and patients alike. We are interested in understanding the experience of clinicians with new mobile devices like mobile and smart phones.

There is no doubt that improving health care in the United States is a major focus for politicians on both sides of the aisle, corporations, and patient advocates. In many cases, information technology is hoped to be the solution to a variety of problems in health care…

Evaluating the Usefulness and Usability of Collaborative Personal Health Record Systems
Leslie S. Liu & Gillian R. Hayes
Personal health record systems (PHR) have great potential to improve both health documentation and patient care. The introduction and adoption of these systems, however, have been relatively slow. In this work, through usability evaluations and clinician interviews, we evaluated the usability of, usefulness of, and [...]