Ensure: designing a healthcare system for families
September 16th, 2009 | Published in Projects
Researchers: Sunyoung Park in collaboration with a great team at CMU
Parents always desire to take good care of their children and to manage their numerous responsibilities, including the family’s healthcare. Dual income parents often feel the pressure of tight schedules and busy routines. (In terms of tight schedule and busy routine, even though dual income parents feel in a hurry, their jobs doesn’t wait for them and make breakdown.) Without a proper system in the home, it can be difficult to track their children’s health information, leading parents to feel hopelessly out of control.
Interviews with several dual income parents and pediatricians revealed three main problems. First, there is communication disconnect between parents and healthcare providers. Second, mothers and fathers often have different opinions about children’s health management. Third, there is no proper and effective way to organize their children’s medical information. To address these issues, we are designing a healthcare system and service to reflect parents’ needs and improve automatic recording of children’s medical/health information.
Publications:
Park, S.Y., Jeong, H.Y., and Zimmerman, J. (2008). ENSURE: Support for parents in managing their children’s health. Design & Emotion Conference, Hong Kong, Oct 6-9 (Accepted for publication).
Jeong, H.Y., Park, S.Y., and Zimmerman, J. (2008). Opportunities to support parents in managing their children’s health. ACM Conference on Human Factors in Computing System (CHI), Work-in-Progress, Florence, Italy, April, 3225-3230.